(FAQS)

Frequently Asked Questions (FAQ)

1. What types of products do you offer?

At Mabrera™, we offer a wide range of lighting and decorative objects to beautify your interior. Our selection includes modern pendant lights, elegant table lamps, sophisticated wall lighting, and much more.

2. How do I place an order?

To place an order, browse our website, select the products you want, and add them to your cart. Once you have completed your shopping, follow the steps to finalize your order by providing your shipping and payment information.

3. What payment methods do you accept?

We accept various payment methods including credit cards, PayPal and other secure online payment solutions. All transactions are encrypted to ensure the safety of your data.

4. How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the status of your delivery on our website or on the carrier's website.

5. What is your return policy?

We hope you will be happy with your purchase. If you are not completely satisfied, you may return the items within 30 days of receipt for a full refund or exchange, as long as they are in their original condition and unused. Please see our Refund Policy for full details.

6. How can I contact customer service?

Our customer service team is available to answer any questions you may have. You can contact us by email at [email address] or via our contact form on the website. We aim to respond as quickly as possible.

7. Do you ship internationally?

Yes, we offer shipping to multiple countries. When you checkout, you will be able to choose your shipping country and see the available options.

8. Do you offer decorating advice?

Absolutely! We are passionate about decoration and are here to help you. Do not hesitate to contact us for personalized advice on choosing your lighting and accessories.